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Host OS includes a white-label customer portal. When customers log in through your branded URL, they see your logo, your colors, and your company name — not Dune Digital’s branding. The portal gives customers full visibility into their equipment, earnings, invoices, and payment history.

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Setting up your host slug

Your host slug is the identifier used in your branded customer URL. The auth page for your customers will be: 
https://app.dunedigital.xyz/host/your-slug/auth
1

Open Host Settings

Go to Host OS → Settings and click the General tab.
2

Set your host slug

Enter a slug for your organization. Slugs must be URL-safe (lowercase letters, numbers, and hyphens only). Example: texasmine or pacific-mining.
3

Save

Save your settings. The branded auth page is immediately available at your slug URL.
The system also accepts your organization’s main slug as a fallback, so existing links continue to work if you change your host slug.

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Configuring branding

Go to Host OS → Settings → Branding to customize what customers see. Upload a square logo image (at least 200×200 px, max 2 MB). This logo appears:
  • On the branded auth (sign-in) page
  • In the host dashboard header
  • On customer-facing pages and emails
The host logo is separate from your organization logo. You can use a different image for the customer-facing portal.

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Slogan

Set a short tagline (up to 150 characters) that appears below your company name on the host dashboard and customer portal header. Example: “Professional Bitcoin mining hosting, built for scale.”

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Brand colors

Configure a primary color and accent color using the color picker. These colors apply to:
  • Buttons and interactive elements
  • Links and highlighted UI components
  • The auth page header and branding bar
A live preview shows your logo, name, slogan, and colors before you save.
Use your exact brand hex values for consistency with your website and other materials. The color picker accepts any valid hex code.

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What customers see in the white-label portal

After signing in through your branded auth page, customers access a portal scoped to your organization. They cannot see other hosts or other customers. The customer portal includes:
Customers see all miners assigned to their account, including real-time hashrate, online/offline status, and temperature data. Earnings are shown per miner and in aggregate, with historical charts.
Customers can view all invoices, check their status (issued, paid, overdue), and download PDFs. Payment history and credit balance are also visible here.
Customers add and manage their payment methods (ACH via Plaid, credit card via Stripe, or crypto). They can enable auto-pay to be charged automatically when invoices are issued.
Equipment alerts — offline units, low hashrate, temperature warnings — surface in the customer portal so customers can monitor their fleet without contacting support.
Customers can view the details of their active hosting contracts, including start/end dates, rate, and term.

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Email notifications

Emails sent from Host OS to your customers (invoice notifications, announcements, invite emails) display your organization’s name in the sender and header. Configure email branding under Host OS → Settings.

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Inviting customers to the portal

To give a customer access to the white-label portal:
1

Create the customer account

Add the customer in Host OS → Customers with their contact email.
2

Send an invite

Go to the customer detail page, open the Team tab, and send an invite to the customer’s email address.
3

Customer signs up

The customer receives an email with a link to your branded auth page. They sign up or log in and are automatically connected to your organization.
The invite link encodes a token that automatically links the new account to the correct customer record after authentication. Customers do not need to find your portal URL separately.

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Pool settings

Configure the default mining pool URL and credentials used for your customers’ equipment under Host OS → Settings → Pool. These defaults apply to all hosted equipment unless overridden at the contract level. When pool redirect is active for a delinquent customer, their equipment sends hashrate to the pool credentials specified in your pool settings.

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Privacy settings

Go to Host OS → Settings → Privacy to enable Obfuscate Customer PII. When enabled, customer names, email addresses, phone numbers, and wallet addresses are partially masked in the Host OS interface — useful when sharing your screen during calls or demos. Example display with obfuscation on: J***n D**, j***@example.com This setting is per-user and does not affect what customers see in their own portal.

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Integrations for marketplace sellers

If you sell hardware or hosting through the Dune Digital Marketplace, you can connect your marketplace storefront to Host OS. Customers who purchase from your marketplace listing are directed to your white-label auth page to complete onboarding. Configure marketplace integrations under Host OS → Integrations.