Profile and login
- Email and password
- Multi-factor authentication
Your email address is the primary identifier for your account. It is shown in the Account Information section of settings but cannot be changed from the UI directly — contact support if you need to update it.To set or change your password:
- Go to Account Settings.
- Under Linked Login Methods, find the Email & Password row.
- If you signed up via an invite or OAuth, this row shows a Set Password button. Click it, enter a new password (minimum 8 characters, mixed case, at least one number), and confirm it.
- If a password is already set, the row shows a Connected badge. Use the Forgot Password link on the login screen to reset it.
Adding a password to an account that was created via invite lets you sign in with email and password in addition to any other linked methods.
Organization
Every account belongs to at least one organization. Organizations group your sites, miners, team members, and customers together.Viewing and editing your organization
Navigate to your organization page from the dashboard sidebar. As an organization owner, you can update:- Name — the display name used across the platform
- Description — an internal note about the organization
- Billing email — where invoices and billing alerts are delivered
Team management
You can invite other users to your organization and assign them roles. Invitations are sent by email. When the recipient accepts the invite, their account is linked to your organization.Team management and multi-member organizations require the Business plan or the Teams add-on.
- Owner — full access including billing and organization settings
- Admin — full operational access, cannot manage billing or delete the organization
- Member — access to fleet, hosting, and marketplace features based on what the owner enables
Notification preferences
Control which events trigger email notifications under Account Settings > Notification Preferences.| Notification | Default | What it covers |
|---|---|---|
| Email notifications | On | Master switch for all email alerts |
| Miner offline alerts | On | Notified when a miner loses connectivity |
| Cooling alerts | On | Notified when temperature thresholds are exceeded |
| Power alerts | On | Notified when power draw deviates from expected |
| Billing alerts | On | Notified on upcoming charges or payment issues |
| Invoice notifications | On | Notified when a new invoice is generated |
Display preferences
Language
Dune Digital supports multiple languages. Select your preferred language under Account Settings > Language. The interface updates immediately and the preference is saved to your account so it follows you across devices.Timezone
All timestamps in the platform — telemetry data, event logs, invoice dates — are displayed in your selected timezone. Set it under Account Settings > Timezone. The default is UTC.Units
Choose the units used across dashboards and reports under Account Settings > Unit Preferences:| Preference | Options |
|---|---|
| Power | Watts (W), Kilowatts (kW), Megawatts (MW) |
| Temperature | Celsius (°C), Fahrenheit (°F) |
| Hashrate | Terahash (TH/s), Petahash (PH/s), Exahash (EH/s), Zetahash (ZH/s) |
Theme
Switch between Light, Dark, and System (follows your OS setting) under Account Settings > Theme Preference.Subscription and billing
Your subscription tier and usage are managed at the organization level. To view or change your plan:- Go to your organization page from the dashboard.
- Select the Billing or Subscription tab.
- See your current plan (Pay As You Go or Business)
- View data usage and remaining credits
- Upgrade to Business or add optional add-ons
- Switch between monthly and annual billing
Pricing
Compare plans and add-on costs in detail.
Organizations
Learn how organizations work and how to manage members and permissions.